The Shafafiya portal is an essential platform within the Abu Dhabi healthcare system, facilitating the exchange of healthcare information in compliance with the Regulator Policy Manual, Chapter VIII on Data Management. It provides the necessary standards and technical specifications for efficient data exchange among healthcare entities. Accurate communication using standardized codes and licenses is crucial for maintaining clarity and operational efficiency.
- Account Creation and Setup: We guide you through the entire process of setting up your Shafafiya account, ensuring all necessary information is correctly entered and verified according to DoH guidelines.
- Technical Support and Troubleshooting: Our team provides comprehensive technical support to resolve any issues you may encounter while using the Shafafiya portal. From login problems to data submission errors, we ensure your operations run smoothly.
- Claims Submission Assistance: Accurate claims submission is crucial for timely payments. We assist in preparing and submitting claims, ensuring they meet the stringent requirements set by the DoH.
- Remittance Advice Processing: We help interpret and process Remittance Advice (RA), ensuring that you understand the details of payments received and any discrepancies that need addressing.
- Compliance and Updates: Staying compliant with the latest DoH standards and updates is essential. We monitor changes and ensure your practices and submissions align with current regulations.
Expertise in Compliance:
Our team is well-versed in the latest DOH regulations and Shafafiya standards, ensuring your data exchanges are compliant and secure.
Customized Solutions:
We provide tailored solutions to meet the specific needs of your healthcare entity, ensuring optimal performance and compliance.
Seamless Integration
Pure RCM ensures smooth integration of the Shafafiya Post Office with your existing healthcare systems. Whether it’s your Hospital Information System, billing software, or pharmacy system, we provide the necessary tools and support for flawless data exchange.
Secure Data Exchange
Our solutions prioritize security, using advanced encryption and firewall systems to protect sensitive healthcare data during exchanges. This guarantees that your data is handled safely and meets all regulatory requirements.
Compliance and Monitoring
We continuously monitor the DOH’s updates to Shafafiya standards, implementing necessary changes to keep your systems compliant. Our team ensures that all your electronic transactions are structured and exchanged according to the latest standards.
Training and Support
Our comprehensive training programs equip your staff with the knowledge and skills required to effectively use the Shafafiya portal. We offer ongoing support to address any challenges and ensure your operations run smoothly.
The Shafafiya portal is a platform that facilitates the exchange of healthcare information in Abu Dhabi. It provides standards and technical specifications for data exchange among healthcare entities, ensuring clarity and operational efficiency.
Pure RCM keeps abreast of the latest DOH regulations and updates to Shafafiya standards. We implement necessary changes to your systems to ensure compliance and provide continuous training to your staff.
The Shafafiya Post Office is a secure web service system provided by the DOH for authorized partners to exchange healthcare information. It uses web services to communicate, ensuring data is exchanged securely.
Pure RCM provides seamless integration of the Shafafiya Post Office with your existing systems, including Hospital Information Systems, billing software, and pharmacy systems. We offer the necessary tools and support for flawless data exchange.
Pure RCM offers comprehensive training programs for your staff and ongoing support to address any challenges. We ensure your operations run smoothly and that you stay compliant with the latest standards.