Shafafiya Account Services

Product Description

Pure RCM offers comprehensive Shafafiya Account Services to support all your healthcare administrative needs. Shafafiya, developed by the Department of Health (DoH) Abu Dhabi, is a critical platform for healthcare providers to submit claims and receive Remittance Advice (RA). Our expert team specializes in resolving Shafafiya issues, ensuring seamless account creation, and providing thorough troubleshooting services.

The Shafafiya portal is an essential tool for data exchange within the Abu Dhabi healthcare system, adhering to strict standards for electronic transactions and data management. It facilitates smooth communication between healthcare entities, patients, and payers, ensuring accurate claims submission and remittance processing. The platform includes key features such as secure web services for data exchange, comprehensive data standards, and structured transaction protocols to enhance the efficiency and clarity of healthcare communications.

At Pure RCM, we understand the complexities of the Shafafiya system and are committed to delivering reliable and efficient service tailored to your specific requirements. Whether you’re experiencing technical difficulties, need assistance with account setup, or require expert advice on navigating the platform, our dedicated professionals are here to help.

Our services include:

1. Account Creation and Setup: We guide you through the entire process of setting up your Shafafiya account, ensuring all necessary information is correctly entered and verified according to DoH guidelines.
2. Technical Support and Troubleshooting: Our team provides comprehensive technical support to resolve any issues you may encounter while using the Shafafiya portal. From login problems to data submission errors, we ensure your operations run smoothly.
3. Claims Submission Assistance: Accurate claims submission is crucial for timely payments. We assist in preparing and submitting claims, ensuring they meet the stringent requirements set by the DoH.
4. Remittance Advice Processing: We help interpret and process Remittance Advice (RA), ensuring that you understand the details of payments received and any discrepancies that need addressing.
5. Compliance and Updates: Staying compliant with the latest DoH standards and updates is essential. We monitor changes and ensure your practices and submissions align with current regulations.

The Shafafiya system is designed to improve healthcare data management and ensure transparency in transactions. It is part of the broader vision of the Department of Health Abu Dhabi to enhance the quality of healthcare services through effective data management and regulatory compliance​ (Home | Department of Health Abu Dhabi )​​ (Home | Department of Health Abu Dhabi )​​ (Home | Department of Health Abu Dhabi )​.

The portal includes the following key features:

• Data Exchange Standards: Defines the standard language and codes for exchanging data, ensuring clarity and consistency.
• Secure Web Services: Provides a secure platform for exchanging healthcare information between entities.
• Transaction Protocols: Standardizes the structure and exchange of electronic transactions, facilitating smooth communication and efficient data management.

By leveraging Pure RCM’s comprehensive understanding of the Shafafiya platform and the Department of Health’s standards, you can ensure your healthcare facility operates efficiently and complies with all regulatory requirements.

Pure RCM’s commitment to excellence is reflected in our rigorous auditing practices and continuous professional training. Our team stays updated with the latest changes and updates in the healthcare sector, ensuring that we provide the highest level of service to our clients. Our expertise in the Shafafiya system enables us to deliver solutions that are not only efficient but also compliant with the regulatory framework set by the Department of Health Abu Dhabi.

Trust Pure RCM to streamline your interactions with the Department of Health’s system, ensuring smooth and accurate claims submission and remittance processing. With our expertise, you can focus on what matters most—providing exceptional healthcare services.